Privacy Policy

We collect information that helps us provide a better experience and fulfill your agricultural requirements efficiently. This includes:

• Identity Data: Name, business name, and role (farmer, dealer, representative).
• Contact Data: Shipping address, billing address, email, and phone number.
• Transaction Data: Details of products ordered, payment history, and order status.
• Technical Data: IP address, device type, browser information, and site interaction logs.

Global CropScience processes your data under these specific categories:

• Order Fulfillment: Processing transactions and managing product delivery.
• Technical Support: Providing specialized agricultural guidance and troubleshooting.
• Account Management: Verifying dealer credentials and maintaining distributor records.
• Compliance: Fulfilling statutory requirements and safety regulations.
• Communication: Sending updates about orders, product safety, or new bio-technologies.

Data sharing is strictly limited to the following essential partners:

• Logistics Partners: Trusted delivery services that bring products to your location.
• Payment Processors: Secure gateways that handle financial transactions.
• Legal Authorities: Only when mandated by Indian or international law.

Our security framework includes multi-factor authentication for administrators, regular vulnerability assessments, and strict internal data access protocols restricted to authorized personnel only.

We use cookies to enhance your experience. These are categorized as:

• Essential: Modules required for cart functionality and user authentication.
• Analytics: Anonymous data to understand how you interact with our catalog (Google Analytics).
• Functional: Remembering your preferences like language or region.

You can manage cookie preferences through your browser settings, though it may affect site performance.

Under DPDP Act and GDPR, you have the following rights regarding your data:

• Right to Access: Request a copy of all data we hold about you.
• Right to Rectification: Ask us to correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data when it's no longer necessary.
• Right to Portability: Transfer your data to another service provider.

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We process your data based on:

• Contractual Necessity: For fulfilling orders and services.
• Legal Compliance: For tax and regulatory reporting.
• Consent: For marketing communications you've opted into.
• Legitimate Interests: For improving our products and preventing fraud.

By using our website, you consent to our privacy policy. You have the right to withdraw your consent for marketing at any time by clicking the 'unsubscribe' link in our emails or contacting our support team.

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies when you leave our website.

Our services are intended for professional agricultural use and are not directed at children under the age of 18. We do not knowingly collect data from minors.

While Global CropScience is headquartered in India, your data may be processed on servers located globally (via AWS). We ensure all data transfers comply with standard contractual clauses for protection.

In accordance with the Information Technology Act 2000, the name and contact details of the Grievance Officer are provided below:

• Name: Mr. S. Raghavan
• Email: grievance@globalcropscience.com
• Address: GCS Headquarters, Tamil Nadu, India

For any privacy-related queries, please reach out to us:

Email: privacy@globalcropscience.com

Phone: +91 XXXXX XXXXX

Address: Global CropScience HQ, Tamil Nadu, India